Cancellation Policy
We understand that sometimes you need to reschedule or cancel your appointment. Please review our policy to ensure a smooth experience for all our clients.
We require at least 24 hours notice for any appointment changes or cancellations. This allows us to offer the time slot to other clients and maintain our schedule efficiently.
What's Allowed
Rescheduling with 24+ hours notice, emergency cancellations, weather-related issues
Late Cancellations
Cancellations within 24 hours, no-shows, repeated late cancellations
Preferred Methods
- Call us directly at (555) 123-4567
- Email us at info@astralbeauty.com
- Use our online booking system
What to Include
- Your name and appointment date/time
- Reason for cancellation (optional)
- Preferred reschedule time (if applicable)
We understand that emergencies and unexpected situations can arise. We're committed to working with you during difficult times.
Medical Emergencies
Documentation may be required. Fees may be waived at our discretion.
Weather Conditions
Severe weather may result in automatic rescheduling with no fees.
Family Emergencies
We'll work with you to find a suitable solution.
Our Discretion
We reserve the right to waive fees in exceptional circumstances.
To ensure fair access to our services for all clients, we have policies for repeated violations.
Deposits are applied to your service cost and are non-refundable for late cancellations.
If you have any questions about our cancellation policy or need to discuss special circumstances, please don't hesitate to reach out to us.
Phone
+1 (758) 518-5022
ameiliagill.16@gmail.com
We're here to help ensure your experience with Astral Beauty Braiding is exceptional.
This policy is subject to change. Last updated: 8/21/2025