Frequently Asked Questions

We offer a comprehensive range of braiding services including box braids, goddess braids, knotless braids, cornrows, twists, and protective styles. We also provide consultation services to help you choose the best style for your hair type and lifestyle.

Braids can last anywhere from 4-8 weeks depending on the style, your hair type, and how well you maintain them. We recommend coming in for maintenance appointments every 2-3 weeks to keep your braids looking fresh.

Yes! We specialize in working with natural hair of all textures and types. Our stylists are experienced with 3A to 4C hair types and can create beautiful styles that work with your natural hair structure.

We recommend booking at least 1-2 weeks in advance, especially for weekends and popular time slots. For special events or complex styles, we suggest booking 2-3 weeks ahead to ensure availability.

Please bring your own hair products if you have specific preferences, a hair tie, and any reference photos of styles you like. We provide all the necessary tools and supplies for the braiding process.

Appointment duration varies by style: simple cornrows take 1-2 hours, medium box braids take 3-4 hours, and complex styles can take 4-6 hours. We'll give you an accurate time estimate when you book.

Our rates vary based on style complexity, hair length, and thickness. Basic styles start at $80, while complex styles can range from $150-$300. We offer free consultations to provide accurate pricing for your specific needs.

Yes! We offer student discounts with valid ID, referral rewards, and package deals for multiple services. We also have loyalty programs for returning clients. Ask about our current promotions when you book.

We accept cash, credit/debit cards, and mobile payments (Apple Pay, Google Pay). We also offer payment plans for services over $200. All major credit cards are accepted.

Come with clean, dry hair that's free of product buildup. We recommend washing your hair 1-2 days before your appointment. Avoid heavy oils or leave-in conditioners that can make braiding difficult.

We recommend lightweight oils like jojoba or argan oil for scalp moisture, edge control for flyaways, and a satin bonnet or pillowcase for sleeping. We'll provide a complete care guide after your service.

We recommend washing your braids every 2-3 weeks using a gentle, sulfate-free shampoo. Focus on the scalp and avoid scrubbing the braids themselves. Always follow up with a light conditioner and allow to air dry completely.

We maintain strict hygiene standards with sterilized tools, single-use supplies, and regular sanitization of our workspace. All stylists are trained in proper safety protocols and use protective equipment when needed.

We offer both options! We carry high-quality synthetic hair that's heat-resistant and natural hair extensions. We'll help you choose based on your budget, desired look, and maintenance preferences.

If you experience any discomfort, please contact us immediately. We can adjust the tension, recommend soothing treatments, or schedule a follow-up appointment. Your comfort and hair health are our top priorities.

Absolutely! We love working with reference photos and can adapt most styles to work with your hair type and face shape. Bring in your inspiration photos and we'll create a customized version just for you.

Yes! We offer hair coloring services including highlights, lowlights, and full color. We can also work with pre-colored hair to create stunning braided styles. Color services are priced separately from braiding.

Of course! We offer beads, cuffs, ribbons, and other decorative elements to personalize your style. We also carry premium accessories like gold-plated cuffs and Swarovski crystal beads for special occasions.